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If user faces with any issue in uploading a video in the Retrospective, then they can be resolved through checking the following points.

  • If the user is getting an error that says "Upload Failed", this can be an Internet connection related issue. In such case, the user needs to connect the system to a different Internet connection and re-upload the video.
  • If user wants to upload an already existing chapter in the Retro and is not able to find it in the list, it is possible that the particular chapter is either not present or inactive on the PI. Hence, he/she will have to go to All Chapters section and check the same.