Others

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Users may encounter with few issues which does not allow them to view the knowledge modules on the Home page. This is a browser related issue which can be resolved through the following steps.


  • If the below screen pops-up, then users will have to click on Adobe Website (highlighted in blue).This will redirect them to the download screen if Adobe is not installed in the browser.
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  • If Adobe is already installed in the browser, then the below pop-up screen will appear at the top left corner on the Home screen. Users will have to click on Allow to enable Flash in the browser.
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  • For Google Chrome users, if they does not get the screen after logging into the PI and still not able to view the knowledge modules, then they can enable Flash by visiting Site Settings page.
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  • For Mozilla Firefox users, if they does not get the screen after logging into the PI, they will have to go to Menu and enable Flash from Add-ons option.
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