Handover did not appear on role change

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Q. A user's role was changed, but the handover option did not appear against the user's name?

A. In case the user had previously created any content under his/her on old role, then only the Handover option appears highlighted against the name.

Note: When a user's role is changed, the same needs to be updated on Wooqer for which only the admin is allowed to do.