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If user faces with any issue in uploading a file in the Homepage, the same can be resolved through following steps.

  • Check the size of the file. It should not exceed 500MB.
  • Check the format of the file. Only the following formats can be uploaded on the platform.
   Images: JPG, JPEG, GIF, PNG 
   Video: WMV, MPEG, MP4, 3GP, RM, MOV
  • If the error message says "Upload Failed", connect the system to a different network and re-upload the file.